This guide explains how to configure ChatGPT feature for x-hoppers.
Created: June 2024
Permalink: https://x-hoppers.atlassian.net/wiki/x/GgAU
Introduction
ChatGPT integration with x-hoppers can enhance customer support and information sharing, allowing to ask questions and instantly receive answers. Powered by ChatGPT, x-hoppers processes the questions and generates the response based on its knowledge base, which is then played back to the user through the broadcast channel.
Requirements
WMS 6
How to set up
In WMS, navigate to Dialplan menu -> Dialplan rules tab
Download and import the
required for ChatGPT IntegrationModify the users Dialplan by adding an entry *wair* as a called number with the following Dialplan applications:
Set -> Language -> choose language
Speech to text -> insert Please unmute and say question for Chat GPT, or wait to join the broadcast or any customized text
Jump to if -> "${RECOGNITION_RESULT}"="question" -> select ChatGPT procedure
Play sound -> click Browse (three dots) and choose the sound to be played on joining the broadcast or create it dynamically using TTS, for example Welcome to x-hoppers, joining the broadcast
Conference -> enter the conference room ID number. This can be any number, e.g. 1, 2, 3, etc.
How to use
To ask a question user has to double-press the AUX Function button.
User asks a question (e.g. Could you compare and contrast the following two products: an Asus Vivobook 15 and a Samsung Galaxy Book 3? Is the discontinued EXPEDIT series compatible with KALLAX? etc.)
x-hoppers, powered by ChatGPT, processes the question and generates an appropriate response based on its knowledge base
The response is then played back to the headset