Page Comparison

x-hoppers Date: 04.10.2024

[WMS-21462] - xhop: fixed an issue in which it wasn’t possible to onboard a new user or perform voice authorization after upgrade to WMS 6.0720240920.1 

• For improved quality of voice recognition, added requirements to voice footprints so that the minimum speech length is 2 seconds and minimum ratio of speech and silence should be 50%.

• Improved the logic of saving voice authorization footprints by cutting out silence at the start and end of the files.

x-hoppers Date: 01.10.2024

[WMS-20031] - x-hop: added possibility to generate and manage x-hoppers QR codes via WMS

How-to:

• Navigate to WMS and select x-hoppers (this page is displayed only if you have x-hoppers licenses and the ACL "Can see x-hoppers")

• Click Add to create a new QR code

• Enter the event name and select the Broadcast message type

• Set Broadcast parameters:

  • Enter the message to be broadcasted to all employees with x-hoppers headsets

  • Choose the appropriate PBX (note that there may be multiple PBXs available in WMS network)

  • Specify the broadcast ID number where the message will be played

  • Adjust the frequency as needed

• Optional customization:

  • Enter a welcoming message to greet users after the QR code is scanned

  • Provide a URL for customer redirection after scanning.

• Click Add to save the QR code

After creating the QR code, you can:

• Edit the QR code details

• Copy its URL

• Download the QR code image

• Test the broadcast message by playing it

Documentation: How to generate and manage QR codes.

x-hoppers Date: 26.09.2024

Improvement

[WMS-21020] - x-hop: added functionality to check x-hoppers headset battery level and automatically unassign the license from a user when the battery runs out or when the headset is outside the base station's coverage area

If W-AIR base station does not have SIP registration, the sync check to verify the battery level is not sent. 

x-hoppers Date: 25.09.2024

Fixes

[WMS-20317] - sys: fixed a rare issue of PBX engine memory leak on PBX with x-hoppers license

[WMS-21347] - x-hop: fixed an issue in which Talk Time in x-hoppers Agents Stats was not displayed in case conference recording parameter was not enabled 

x-hoppers Date: 20.09.2024

Improvement

[WMS-21158] - x-hop: made improvements to x-hoppers Agents Stats report:

• Added the display of Battery level when joining and leaving x-hoppers broadcast (see on the screenshot)

• Improved the accuracy of Talk Time 

Documentation will be updated soon: x-hoppers Analytics.

x-hoppers Date: 03.09.2024

Improvement

[WMS-21002] - wms: added x-hoppers page to WMS which will include some x-hoppers related functionality in future releases 

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x-hoppers Date: 24.08.2024

Improvement

[WMS-21021] - x-hop: upgraded all Green Box PBXs to the latest WMS Beta v. 6.07

x-hoppers Date: 14.08.2024

Improvement

[WMS-20921] - x-hop: improved voice authorization login flow by increasing the number of voice login attempts  

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x-hoppers Date: 06.08.2024

Improvement

[WMS-20367] - x-hop: improved user voice authorization logic: 

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Documentation https://x-hoppers.atlassian.net/wiki/x/AwAU.

Note: The support starts from WMS Beta 6.07.20240806.1.

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Note: The feature is supported starting from WMS Beta 6.07.20240624.1. 

Improvement

[WMS-20234] - x-hop: improved the logic so that Talk time in x-hoppers: Agent Stats report displays the actual time agent was talking in the conference 

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x-hoppers Date: 05.06.2024

Improvement

[WMS-20004] - x-hop: added possibility to send audio Push-to-talk messages from x-bees conversation to x-hoppers broadcast

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x-hoppers Date: 26.03.2024

Improvement

[WMS-18253] - x-hop: added possibility to edit x-hoppers theft alerts (remove camera ID, IP address and group ID, as well as add a message header) which are sent in case of x-hoppers integration with Veesion, when suspicious behaviour is detected in a store 

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x-hoppers Date: 18.03.2024

Improvement

[WMS-19361] - x-hop: added possibility for x-hoppers user to mute the broadcast  

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x-hoppers Date: 19.01.2024

Improvement

[WMS-18658] - x-hop: added possibility to enable the logic of assigning x-hoppers headsets to users via speech-to-text, by taking the headset from the charger and pronouncing the user name

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x-hoppers Date: 28.12.2023

Improvement

[WMS-18695] - x-hop: added possibility to customize redirect links in Green Box Demo flow to make more personalised demos

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x-hoppers Date: 01.06.2023

Improvement

[WMS-17236] - sys: added the possibility to increase x-hoppers volume in case of noisy environment.

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x-hoppers Date: 30.01.2023

Fixes

[WMS-15519] - x-hoppers: fixed an issue in which call was shown as unanswered in CDR-View when the headset was connected to conference 

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x-hoppers Date: 24.10.2022

Improvement

[WMS-14707] - x-hop: simplified the initial process of x-hoppers setup

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