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x-hoppers allows you to create QR codes linked to products or store departments, which the x‑hoppers system logs each time they’re scanned. When a customer scans a QR code in a specific section of the store, store associates are instantly notified that assistance is needed in that area. In addition to sending audio alerts to x-hoppers headsets, QR codes can direct customers to a dedicated webpage, providing them with detailed product information. This ensures quick response times, improving customer satisfaction and in-store support.
Requirements
Configuration
Import a dedicated Dialplan procedure
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This menu is available only for admin users on PBXs with x-hoppers licenses and ACL rule "Can “Can see x-hoppers" hoppers” (enabled by default). |
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Click Add to create a new QR code
Enter a name for the event associated with this QR code and select Broadcast message type (support for additional types is planned for future releases)
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