Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

This guide explains how to configure ChatGPT feature for x-hoppers.

Created: June 2024

Permalink: https://x-hoppers.atlassian.net/wiki/x/GgAU

Introduction

ChatGPT integration with x-hoppers can enhance customer support and information sharing, allowing to ask questions and instantly receive answers. Powered by ChatGPT, x-hoppers processes the questions and generates the response based on its knowledge base, which is then played back to the user through the broadcast channel.  

Requirements 

  1. WMS 6 

How to set up 

  1. In WMS, navigate to Dialplan menu -> Dialplan rules tab

  2. Download and import the required for ChatGPT Integration

  3. Modify the users Dialplan by adding an entry *wair* as a called number with the following Dialplan applications:

    1. Set -> Language -> choose language

    2. Speech to text -> insert Please unmute and say question for Chat GPT, or wait to join the broadcast or any customized text

    3. Jump to if -> "${RECOGNITION_RESULT}"="question" -> select ChatGPT procedure

    4. Play sound -> click Browse (three dots) and choose the sound to be played on joining the broadcast or create it dynamically using TTS, for example Welcome to x-hoppers, joining the broadcast

    5. Conference -> enter the conference room ID number. This can be any number, e.g. 1, 2, 3, etc.

How to use 

To ask a question user has to double-press the AUX Function button.

  1. User asks a question (e.g. Could you compare and contrast the following two products: an Asus Vivobook 15 and a Samsung Galaxy Book 3? Is the discontinued EXPEDIT series compatible with KALLAX? etc.)

  2. x-hoppers, powered by ChatGPT, processes the question and generates an appropriate response based on its knowledge base

  3. The response is then played back to the headset

  • No labels