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This guide provides step-by-step instructions for generating and managing x-hoppers QR codes. Created: October 2024 Updated: December 2024 Useful resources: |
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x-hoppers allows you to create QR codes linked to products or store departments, which the x‑hoppers system logs each time they’re scanned. When a customer scans a QR code in a specific section of the store, store associates are instantly notified that assistance is needed in that area. In addition to sending audio alerts to x-hoppers headsets, QR codes can direct customers to a dedicated webpage, providing them with detailed product information. This ensures quick response times, improving customer satisfaction and in-store support.
Requirements
x-hoppers system on WMS 6.08 and higherPBX on x-hoppers licenses
ACL rule “Can see x-hoppers” (enabled by default)
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Download the provided procedure:
View file name xhop_process_smart_notification.bkp Access WMS x-hoppers admin and navigate to Dialplan menu, Dialplan rules tab
Click Import, select the procedure and click Apply to finish
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Once the Dialplan procedure is imported, you can proceed to create a QR code.
Access WMS x-hoppers admin and navigate to x-hoppers Broadcasts menu
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This menu is available only for admin users on PBXs with x-hoppers licenses and ACL rule “Can see x-hoppers” (enabled by default). |
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