Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

This guide provides step-by-step instructions for generating and managing x-hoppers QR codes.

Created: October 2024

Useful resources:

Permalink: https://x-hoppers.atlassian.net/wiki/x/CIC2Aw

...

x-hoppers allows you to create QR codes linked to products or store departments, which the x‑hoppers system logs each time they’re scanned. When a customer scans a QR code in a specific section of the store, store associates are instantly notified that assistance is needed in that area. In addition to sending audio alerts to x-hoppers headsets, QR codes can direct customers to a dedicated webpage, providing them with detailed product information. This ensures quick response times, improving customer satisfaction and in-store support.

Requirements

...

  • Download the provided procedure:

    View file
    nameQRxhop_process_codessmart_Dialplannotification.bkp

  • Access WMS and navigate to Dialplan menu, Dialplan rules tab

  • Click Import, select the procedure and click Apply to finish

...

  • Apply the following optional customization:

    • Welcome message: Enter a welcoming message to greet customers after scanning the QR code. The default message is Thank you! Your request has been received and is being processed

    • Redirection URL: Provide a URL to which customers are redirected in 5 seconds after scanning the QR code

  • Click Add to save the QR code

...

QR codes management

After creating the QR code, you can:

...