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Shop assistance: assisting customers in finding products, checking availability, or making recommendations based on their interests.
Order processing and tracking: helping customers to place orders and provide updates on delivery status.
Call centers: handling routine calls and reducing wait times, so that human agents can focus on more complex issues.
Customer service: answering common questions of the customers, providing account information, or helping with troubleshooting over the phone.
Language support: communicating with customers in multiple languages to address queries of a more diverse audience.
Collecting feedback: gathering customer reviews or feedback through voice interactions to improve services.
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