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x-hoppers allows you to create QR codes linked to products or store departments, which the x‑hoppers system logs each time they’re scanned. When a customer scans a QR code in a specific section of the store, store associates are instantly notified that assistance is needed in that area. In addition to sending audio alerts to x-hoppers headsets, QR codes can direct customers to a dedicated webpage, providing them with detailed product information. This ensures quick response times, improving customer satisfaction and in-store support.

Requirements

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  • Download the provided procedure:

    View file
    nameQRxhop_process_codessmart_Dialplannotification.bkp

  • Access WMS and navigate to Dialplan menu, Dialplan rules tab

  • Click Import, select the procedure and click Apply to finish

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