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This guide explains how to configure Retail mode for x-hoppers – Wildix wireless headset solution that allows fast and easy communication for retail stores. Created: May 2022 Updated: July September 2024 Permalink: https://x-hoppers.atlassian.net/wiki/x/AQAt |
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An x-hoppers system on WMS 6
W-AIR DECT Network components: W-AIR Base stations and repeaters. Amount depends on the store area and the number of usersand the number of users
Some points to consider before deploying x-hoppers infrastructure:
How much bandwidth is available on the site for the headsets
G711 uses about 80 kbps. Every time a headset is lifted off the cradle, there is an audio stream from the headset to the Base station and from the Base station to the PBX.
Is there a benefit in using Hardware PBX as a Proxy to connect to base stations
If Hardware or Virtual PBX is on the same subnet as the Base stations, you can proxy through the PBX to the Base stations and access them easily. Another benefit for Hardware PBX: e.g. if the internet goes down, and there is a hardware PBX, x-hoppers still continues working.
Licensing
x-hoppers licenses can be ordered in Wildix Partner Community. The following licenses are available:
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Note: In case of using ChatGPT, you may also need to include relevant ChatGPT procedure in the *wair* Dialplan entry. Documentation: https://x-hoppers.atlassian.net/wiki/x/GgAU |
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Note: If you need to set up multiple x-hoppers broadcasts, you need to create separate Dialplans, rather than modifying users Dialplan. Example: Each x-hoppers Dialplan should contain both Wairhotline and wair strings described above. |
Joining the Broadcast from Other Devices
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