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This guide explains how to configure voice authorization for assigning x-hoppers headsets to users. Created: June 2024 Updated: July August 2024 Permalink: https://x-hoppers.atlassian.net/wiki/x/AwAU |
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Install the specific libraries to enable verification of identity by voice using the following command:
Code Block pip install librosa
Set up a Dialplan to allow employees leave their voice footprints in the system, which will later be used for verification.
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with authorization via voice auth-footprint logic
Dialplan example:
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Once the Dialplan is set up, employees should call the number provided in the Dialplan and follow the audio instructions to record their voice footprints.
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Add the following variable to WMS -> Dialplan -> General Settings -> Set dialplan variables field and click Save:
Code Block XHOP_VOICE_AUTH=yes
When the feature is enabled, upon lifting the headset, users are prompted to say their first and last name and pronounce the phrase “My “with x-hoppers, my voice is my password“ to complete voice recognition.access broadcasts. If the voice authorization attempt fails, they are prompted to provide their extension and name. In case voice footprint is missing, users are prompted to record it
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Note: Starting from WMS 6.07, instead of first and last name users can pronounce their extension during verification by voice. |
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