Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
panelIconIdatlassian-note
panelIcon:note:
bgColor#E3FCEF

Documentation: WMS Start Guide: Devices management.

4. Configure Dialplan 

x-hoppers headsets dial two different strings:

  • *Wairhotline*: dialled when the headset is removed from the cradle

  • *wair*: dialled automatically to bring the headset to the broadcast in other cases e.g. after receiving a call, when using AI Assistant

Modify the users dialplan as follows to include both dial strings

  1. Click Add number

  2. Enter *Wairhotline*

...

Panel
panelIconIdatlassian-note
panelIcon:note:
bgColor#E3FCEF

Documentation: Dialplan Applications - Admin Guide.

  1. Click Add number

  2. Enter *wair*

  3. Add the below Dialplan applications:

    • Set -> Language -> choose language

    • Play sound -> click Browse (three dots) and choose the sound to be played on joining the broadcast or create it dynamically using TTS, for example Joining the broadcast

    • Conference -> enter the conference room ID number. This can be any number, e.g. 1, 2, 3, etc. 

...

Panel
panelIconIdatlassian-note
panelIcon:note:
bgColor#E3FCEF

Note: In case of using ChatGPT, you may also need to include relevant ChatGPT procedure in the *wair* Dialplan entry. Documentation: https://x-hoppers.atlassian.net/wiki/x/GgAU

Joining the Broadcast from Other Devices

...