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Introduction

ChatGPT integration with x-hoppers can enhance customer support and information sharing, allowing to ask questions and instantly receive answers. Powered by ChatGPT, x-hoppers processes the questions and generates the response based on its knowledge base, which is then played back to the user through the broadcast channel.  

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1. In WMS, navigate to Dialplan menu -> Dialplan rules tab

2. Download and import the

   View file
   name ChatGPT2questions.bkp

   required for ChatGPT Integration

3. Modify the users Dialplan by adding an entry *wair* as a called number with the following Dialplan applications:

   1. Set -> Language -> choose language

   2. Speech to text -> insert Please unmute and say question for Chat GPT, or wait to join the broadcast or any customized text

   3. Jump to if -> "${RECOGNITION_RESULT}"="question" -> select ChatGPT procedure

   4. Play sound -> click Browse (three dots) and choose the sound to be played on joining the broadcast or create it dynamically using TTS, for example Welcome to x-hoppers, joining the broadcast

   5. Conference -> enter the conference room ID number. This can be any number, e.g. 1, 2, 3, etc.

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How to use 

For the current development stage, users are limited to asking one question. To ask another question user has to double-press the AUX Function button.

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