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# systemctl daemon-reload # systemctl restart pbx-data-engine |
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Note: Reloading systemd is required each time you make any changes to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file. |
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The user is asked to say their name
The user should pronounce the name and surname
The system looks for the user and assigns the headset to the user
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Important: For the feature to start working on the headsets, follow one of the following procedures: a) After enabling the feature, when using the headsets for the first time, users need to lift the headsets from the charger -> place into the charger -> lift from the charger again. b) Alternatively, before performing the upgrade and activating the feature, unassign headsets via WMS (Devices -> choose device and click Assign to user -> in the Extension field, choose “unknown”). Then, when users lift the headsets from the charger, they need to press the Call button first. |
Authorization via Voice Auth-Footprint
When this feature is enabled, during user authorisation the system compares the voice of the user with user voices previously saved in the system and in case of a match, allows authorisation.
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Note: The support starts from WMS 6.06 |
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Once the Dialplan is set up, employees should call the number provided in the Dialplan and follow the audio instructions to record their voice footprints.
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Note: Each new employee should follow the procedure first, before trying to log in to the headset, as in case user voice footprint is missing in the system, authorisation will not be allowed. |
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When the feature is enabled, upon lifting the headset, users are prompted to say their first and last name and pronounce the phrase “My voice is my password“ to complete voice recognition.
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Note: Starting from WMS 6.07, instead of first and last name users can pronounce their extension during verification by voice. |
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It is possible to customize prompts pronounced during user verification by voice.
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Note: The support starts from WMS 6.07. |
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