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This guide provides step-by-step instructions for generating and managing x-hoppers QR codes.

Created: October 2024January 2025

Useful resources:

Permalink: https://x-hoppers.atlassian.net/wiki/x/CIC2Aw

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x-hoppers allows you to create QR codes linked to products or store departments, which the x‑hoppers system logs each time they’re scanned. When a customer scans a QR code in a specific section of the store, store associates are instantly notified that assistance is needed in that area. In addition to sending audio alerts to x-hoppers headsets, QR codes can direct customers to a dedicated webpage, providing them with detailed product information. This ensures quick response times, improving customer satisfaction and in-store support.

Requirements

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  • Download the provided procedure:

    View file
    namexhop_process_smart_notification.bkp

  • Access WMS x-hoppers admin and navigate to Dialplan menu, Dialplan rules tab

  • Click Import, select the procedure and click Apply to finish

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Once the Dialplan procedure is imported, you can proceed to create a QR code.

  • Access WMS x-hoppers admin and navigate to x-hoppers Broadcasts menu

Note

This menu is available only for admin users on PBXs with x-hoppers licenses and ACL rule “Can see x-hoppers” (enabled by default).

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